How to create a Hunt Group

Created by Hristijan Jazhev, Modified on Fri, 1 Aug at 5:24 AM by Hristijan Jazhev

- Navigate to Services

-Hunt Group

-Add



*For eg: We have 1 registered phone (+316666666) and we want to apply 2 users on it ( 2 phones ). Hunt Group serves in a way that, whenever someone tries to call the +316666666 number, all the phones registered on that number will receive that call at the same time.

*Hunt Group ID is the extension that we would use later when creating a Call Center Menus.



*When creating a Hunt Group, we have an option also to decide which user will be part of that Hunt group.

By selecting the User in The 'Available Users' part , by clicking Add we can move them to the right 'Assigned Users'. So that's how the user will be sucessfully added to the Hunt Group.



*It will look like the picture below







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