How to Create Call Center Menu

Created by Hristijan Jazhev, Modified on Fri, 1 Aug at 5:30 AM by Hristijan Jazhev

*To create a Menu , do the following:

-Navigate to Group

-Services

-Auto Attendant -> Edit

-Menus

-Bussiness Hours Menu / After Hours Menu

*When creating Menus based on needs, it's important to have in mind that before that happend we should have a Hount Group or Call Center created with the correct ID/Extension (e.g: 3000,1000,2000) so we can re-direct the call to the right Person/Group.